This Privacy Policy explains how Social Market Booster (SMB) (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit socialmarketbooster.com, create an account, or purchase our social media marketing services (for example: followers, likes, views, shares, comments, and related engagement services across platforms such as Facebook, Instagram, YouTube, TikTok, Telegram, Twitter/X, Pinterest, LinkedIn, Reddit, Discord, Twitch, Spotify, Snapchat, Quora, and others).
Privacy at a glance
- We collect account and order details (e.g., name, email, billing/shipping details, order info) and technical data (e.g., IP address, device/browser, pages visited).
- We use data to process orders, provide support, prevent fraud, improve performance, and (only if you choose) send promotional emails.
- We don’t ask for your social media passwords for standard orders.
- We don’t sell your personal information in the conventional sense (see “Your privacy rights” for options depending on your location).
1) What information we collect
A. Information you provide to us
- Account details: name, email address, phone number (if provided), login credentials.
- Order details: the service you purchase, order notes, and the link/handle you provide to deliver the service.
- Billing details: billing address and transaction information. Payment card details are typically processed by our payment providers; we generally receive limited payment confirmation details (e.g., payment status, last 4 digits/token, and transaction ID) depending on your payment method.
- Support communications: messages you send through email or forms, and any attachments you share with support.
B. Information collected automatically
- Device & usage data: IP address, browser type, device identifiers, operating system, pages visited, time spent, referring/exit pages, and clickstream data.
- Cookies & similar tech: used for site functionality, preferences, analytics, and (where enabled) marketing.
2) How we use your information
We use information for the following purposes:
- Order fulfillment: to process and deliver your purchase, confirm order status, and provide service updates.
- Customer support: to respond to requests, resolve issues, and provide assistance.
- Security & fraud prevention: to protect accounts, prevent abuse, and maintain site integrity.
- Site improvement & analytics: to understand usage, fix issues, and improve performance and UX (for example, via analytics tools such as Google Analytics).
- Marketing communications: to send offers/newsletters only when allowed by law and/or with an unsubscribe option in every promotional email.
- Legal compliance: to comply with applicable laws, respond to lawful requests, and enforce our terms.
3) Legal bases for processing (where applicable)
Depending on your location, we process personal data based on: contract necessity (to deliver services you purchase), consent (e.g., optional marketing emails/cookies), legitimate interests (security, fraud prevention, service improvement), and legal obligations. GDPR user rights and legal bases may apply to EU/EEA users. :contentReference[oaicite:0]{index=0}
4) When we share information
We may share information in limited circumstances:
- Service providers (processors): hosting, analytics, payment processing, email delivery, customer support tools—only as needed to operate the business and under appropriate safeguards.
- Affiliates: within our business group for operational support (where relevant).
- Legal & safety reasons: if required by law, court order, or to protect rights, security, and prevent fraud.
- Business transfers: in the event of a merger, acquisition, or sale of assets (with notice where required).
5) Cookies & tracking
Cookies are small files stored on your device to help websites work properly and improve your experience. We use cookies to:
- keep you signed in and maintain session security,
- remember preferences,
- measure traffic and site performance,
- support marketing (where enabled and permitted).
You can control cookies through your browser settings (block, delete, or receive alerts). If you disable cookies, some features may not function as intended.
6) Email choices (unsubscribe)
If you receive promotional emails, you can opt out anytime using the Unsubscribe link included in the email. Service emails (order confirmations, security messages, billing updates) may still be sent because they’re necessary to provide the service.
7) Data retention
We keep personal information only as long as necessary for the purposes described above, including fulfilling orders, maintaining records, resolving disputes, preventing fraud, and meeting legal/accounting requirements. Retention periods may vary by data type and jurisdiction.
8) Data security
We use reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction. No system can be guaranteed 100% secure; however, we continuously work to maintain strong security practices.
9) Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us so we can take appropriate action.
10) International users & cross-border transfers
If you access our site from outside India, your information may be processed in countries where our providers operate. We take steps to apply appropriate safeguards for cross-border transfers where required.
11) Your privacy rights (by region)
India (DPDP Act)
If India’s Digital Personal Data Protection Act applies, you may have rights such as accessing information about processing, correction, erasure, and withdrawing consent (where processing is based on consent). We will provide notices in clear language and offer a way to contact us for requests. :contentReference[oaicite:1]{index=1}
EU/EEA (GDPR)
You may have rights including access, rectification, erasure, restriction, portability, objection, and the right not to be subject to certain automated decision-making. :contentReference[oaicite:2]{index=2}
California (CCPA/CPRA)
California residents may have rights to know, delete, correct, and opt out of “sale” or “sharing” (as defined by law), including recognition of certain global privacy controls where applicable. We do not sell personal information in the conventional sense; if you want to exercise your rights, contact us. :contentReference[oaicite:3]{index=3}
12) Links to other websites
Our website may link to third-party websites. Their privacy practices are governed by their own policies. We are not responsible for the content or privacy practices of external sites.
13) Platform compliance notice
You are responsible for ensuring your use of our services complies with the terms, rules, and policies of the social platforms you use, and with applicable laws. We do not request your account password for standard orders.
14) Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
15) Contact us
If you have questions or want to exercise privacy rights, contact us at:
- Email: contact@socialmarketbooster.com
- Support: Contact Us
